Refund and Return Policy for Digital Item (Forex Indicator)
Thank you for purchasing our Forex indicator. We strive to provide high-quality products and ensure your satisfaction. However, we understand that circumstances may arise where you may need a refund or return. Please review our refund and return policy for digital items below:
- We offer a 3-day refund period from the date of purchase. If you are not satisfied with the performance or functionality of the Forex indicator, you may request a refund within this timeframe.
- To initiate a refund, please contact our customer support team with your purchase details, including your order number and the reason for your dissatisfaction.
- We may ask you to provide additional information or troubleshooting steps to better understand the issue you encountered.
- Refunds will be issued using the same payment method you used for the original purchase.
- Please allow 5-10 business days for the refund to be processed and reflected in your account.
- As digital items cannot be physically returned, we do not accept returns for Forex indicators. Once the indicator has been downloaded, it is considered consumed and cannot be returned or resold.
- If you encounter any technical difficulties with the installation or usage of the indicator, please contact our customer support team for assistance. We are here to help resolve any issues you may encounter.
- We do not provide refunds or returns for Forex indicators that have been shared, distributed, or used in violation of our terms and conditions.
- Refunds will not be granted if you have made a mistake in your purchase, such as buying the wrong indicator or purchasing duplicate copies.
Please note that our refund and return policy is subject to change without prior notice. We encourage you to review this policy regularly for any updates.
If you have any further questions or concerns about our refund or return policy for digital items, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products.